FloraWise Privacy Policy
Key Summary: This policy explains how we collect, use, and protect your information when you use our plant care app. We never sell your personal data to third parties.
1. Information We Collect
1.1 Information You Provide
- Account Details: Email address, username, password (hashed), profile picture
- Plant Data: Photos of plants, growth records, care schedules, plant locations (optional)
- Social Content: Posts, comments, likes, and messages in community features
- Payment Information: Processed through Google Play (we don't store credit card details)
1.2 Information Collected Automatically
- Usage Data: Features used, session duration, pages viewed
- Device Information: Device model, OS version, unique device identifiers
- Location Data: Approximate location (city-level) for plant care recommendations (optional)
- Cookies & Similar Technologies: Session cookies for login functionality
1.3 Information from Third Parties
If you sign up via social media (Google, Apple), we may receive:
- Basic profile information (name, email)
- Profile picture (if shared)
2. How We Use Your Information
2.1 Core Functionality
- Create and maintain your account
- Provide personalized plant care reminders and recommendations
- Enable social features (plant sharing, community discussions)
- Process payments for premium features
2.2 Service Improvement
- Analyze usage patterns to improve app features
- Develop new plant care tools and resources
- Conduct research on plant growth patterns (aggregated data only)
2.3 Communications
- Send important service notifications (care reminders, policy changes)
- Respond to customer support inquiries
- Send promotional emails (opt-out available)
3. Data Sharing and Disclosure
3.1 With Other Users
Your public profile includes:
- Username
- Profile picture
- Public plant posts and comments
3.2 With Service Providers
- Google Firebase: App analytics and crash reporting
- Amazon AWS: Cloud storage for plant photos
- Customer Support Tools: For handling user inquiries
All providers are contractually bound to protect your data.
3.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights or property
- Prevent harm to users or others
4. Data Security
4.1 Protection Measures
- Encryption of data in transit (SSL/TLS)
- Secure storage of sensitive information
- Regular security audits and penetration testing
- Access controls and employee training
4.2 Data Retention
We retain your information:
- Active Accounts: Until you delete your account
- Inactive Accounts: 2 years after last login
- Payment Records: 7 years for legal compliance
5. Your Rights and Choices
5.1 Access and Control
You can:
- View and edit your profile information in-app
- Download your data (Settings > Request Data)
- Delete your account (Settings > Delete Account)
5.2 Communication Preferences
- Opt-out of marketing emails (unsubscribe link in all emails)
- Adjust notification settings in-app
5.3 Regional Rights
Depending on your location, you may have additional rights under:
- GDPR (EU users)
- CCPA (California residents)
- Other applicable privacy laws
6. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We use:
- EU Standard Contractual Clauses for GDPR compliance
- Adequate safeguards for other jurisdictions
7. Children's Privacy
FloraWise is not directed to children under 13. We:
- Do not knowingly collect data from children under 13
- Promptly delete accounts if we discover underage users
8. Policy Updates
We may update this policy periodically. We'll notify you of significant changes via:
- In-app notifications
- Email (for major changes)